Is it the AC or is it the house?
Once the whole system checks out, where do you look next? Jose De La Portilla, Senior Technical Training Consultant of HVAC Learning Solutions tells you what to look for, beyond the usual, to answer...
View ArticleIs it an airflow problem?
Join Jose De La Portilla, Senior Technical Training Consultant of HVAC Learning Solutions, as he talks understanding air flow, and best practices that you can use in the field. Visit our YouTube...
View ArticleTech week
Jose De La Portilla, Senior Technical Training Consultant of HVAC Learning Solutions, talks about the opportunities available in HVAC industry, and shares his own story of coming into the industry;...
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A checklist for better customer service
Did you just track mud in on your shoes? Leave a trail of dust or insulation in the customer’s home? Use this whole-home checklist to guarantee you treat the customer’s home like you would your own...
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The importance of a happy call
When the work is finished and the customer has signed on the bottom line, the job is over, right? Wrong. The job is just beginning. It’s time to deploy the happy call. The term “happy call” refers to...
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Tune-Up Time
It’s common knowledge that there are major fluctuations in business for HVAC dealers between the high-demand period during the busy seasons and the lull of the slow seasons in between. But how does a...
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Discover your learning style
Students interested in classes and webinars offered by HVAC Learning Solutions, can often be unsure of whether the web-based or instruction-based technical training is the best option. To help you...
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Dealing with homeowners’ pets
You’ve done your pre-call planning, prepped for your next service call, and are walking up to the door. You ring the doorbell and hear a dog barking in response. While this might not be the most...
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How to be productive in your downtime
Every technician has moments of downtime, whether it’s because of a break between service calls, a slow day in the off-season, or a customer who hasn’t made it home yet. While it can be tempting to...
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Selling IAQ
Indoor air quality can be a valuable selling point to any service call, but it can be difficult to start the conversation. I sat down with Joe Jones, regional business manager, brand management at...
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NATE Recertification Pt. 1
Remember the story of Jack and the beanstalk? Jack finds the goose that lays golden eggs, and as long as he takes good care of the goose, he and his mother will be set for life. However, if he...
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NATE Recertification Pt. 2
In Part 1 of this two-part series, I discussed what NATE is and why it’s important to obtain your certification. Today, I’d like to talk about changes in the NATE recertification process and the...
View ArticleIs it the AC or is it the house?
Once the whole system checks out, where do you look next? Jose De La Portilla, Senior Technical Training Consultant of HVAC Learning Solutions tells you what to look for, beyond the usual, to answer...
View ArticleIs it an airflow problem?
Join Jose De La Portilla, Senior Technical Training Consultant of HVAC Learning Solutions, as he talks understanding air flow, and best practices that you can use in the field. Visit our YouTube...
View ArticleDebunking Common Duct Design Myths
By Chris Fogarty Do you know as much about ductwork as you think you do? Duct design is a critical element of an HVAC system, but the topic of ductwork is often overlooked in our industry. With our new...
View ArticleHeat Exchanger Inspection
Jose De La Portilla, technical training manager at HVAC Learning Solutions, teaches a quick and easy way to test a furnace heat exchanger that may be cracked or damaged. To see more videos from Jose...
View ArticleSo You Want to be a Technician
Mike Moore, director of training at HVAC Learning Solutions, discusses the benefits of becoming an HVAC technician. To see more videos from Mike and other HVAC Learning Solutions experts, visit our...
View ArticleCondensing Unit Total Heat
Jose De La Portilla, technical training manager at HVAC Learning Solutions, shows you a simple way to test if your condenser unit is rejecting the proper amount of heat. To see more videos from Jose...
View ArticleThe Proper Way to Ohm a Single-phase Compressor
Hi, When I have a blown plug, what’s the safest way to ohm a single-phase compressor? – Roxanne George, Minneapolis, Minnesota Hi Roxanne, Tom Mallinos from HVAC Learning Solutions here. Glad you’re...
View ArticleWhat Psychometrics Can Do For You
Jose De La Portilla, technical training manager at HVAC Learning Solutions, describes what a psychrometric chart can do for you. To see more videos from Jose and other HVAC Learning Solutions experts,...
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