Certification and Credentials to Take Your Business to the Next Level

If you’ve trained with HVAC Learning Solutions before, or if you’ve read some of our previous blog posts, you know I’m a big believer in getting techs NATE certified. The benefits to you and your employees is invaluable, but do you know what NATE-certifications, as well as other acquired credentials, can do for your business overall? These stats aren’t always well known, but should be for business owners.

1. Seven out of eight homeowners prefer that NATE-certified technicians service their home.* Customer satisfaction is more likely when they are confident in your abilities to begin with. Having well-known and reputable certifications help ease a homeowners concern. 2. The more training you have, the more cost-effective it is for your business.* For example, NATE-certified technicians tend to do the job right the first time, resulting in reduced expenses in warranty and callback visits. 3. Continued education, plus the achievement and maintenance of certifications, results in increased experience and a continued pursuit of self-improvement.* An employee who seeks out ways to improve themselves professionally also improves your business by increasing the overall years of experience employed by the company. 4. NATE certified technicians are highly regarded and considered “extremely valuable” employees.* Given that they have fewer callbacks, less warranty expense, greater billing efficiency, and are more experienced… Well, that’s exactly what they are. 5. For manufacturers, additional certifications and education often means less expenses dealing with unnecessary returns of equipment and parts stemming from lack of knowledge on the technician’s part. This saves money all around and fosters better business relationships with dealers and consumers alike. Additional business credentials and certifications, particularly NATE certifications, not only benefit the technician, but the business as whole, including the consumer. It’s well worth the time of the technician and rewards everyone in the long run. HVAC Learning Solutions’ BuildATech training program gives trainees the chance to become NATE certified with a 96% pass rate. For more information visit http://hvacls.com/BAT.htm.  *Source: https://www.serviceroundtable.com/freebies/viewfreebie.asp?PCID=1469